1. Information We Collect

We may collect the following information when you shop or interact with our website:

• Personal details (name, phone number, email address, delivery address)
• Order details and payment information
• Device and browser information
• Cookies and usage data to improve our website performance

We only collect information necessary to process orders, improve customer experience, and maintain platform security.

2. How We Use Your Information

Your information may be used for:

• Processing and fulfilling your orders
• Deliveries, confirmations, and support
• Fraud prevention and secure payment processing
• Improving website performance & user experience
• Marketing communication (only with your consent)

3. Information Sharing

We do not sell or rent your personal information.
We may only share your information with:

• Delivery partners
• Payment processors
• Service providers assisting with our operations
• Law enforcement when required by law

All partners handling customer data follow strict confidentiality standards.

4. Data Security

We implement administrative and technical safeguards to protect your information from unauthorized access, loss, or misuse.
However, no online system is 100% secure, and we advise customers to safeguard their login credentials.

5. Cookies

We use cookies to:

• Store user preferences
• Improve website loading and browsing experience
• Analyze traffic and usage patterns

You can disable cookies in your browser settings, but certain website features may not function correctly.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request corrections
• Request deletion (except where we must retain data by law)

To exercise any rights, contact us at: info@robusthive.com

7. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date.